Free shipping in the USA on most fire pits. If you require remote or white glove service, please contact us directly for additional freight charges. Please contact us directly for all custom and stainless steel fire pit freight charges.
Fire pits will be shipped via LTL freight lines. These shipments are delivered curbside. Curbside delivery service provides delivery of your fire pit to the curb at the end of your driveway.
All Seasons Fire Pits are hand forged from carbon steel by our steel artisans. Each fire pit will be unique and may have slight imperfections due to the art of hand forging steel. We use high quality carbon and stainless steel that is made in the USA. There may be imperfections in the finish of the carbon or stainless steel from the steel manufacturer.
Our return policy covers defective fire pits. We do not offer buyer’s remorse returns. All return freight will be at the customer’s expense. If a fire pit is defective, please contact us within 48 hours of delivery. Returns received without prior authorization may be refused and returned to the sender at the sender’s expense. To return fire pit, shipping and freight prepaid and the original sales receipt will be required before a refund is issued. We can not accept a return on a fire pit that has been used. All fire pits must be returned in the original packaging.
Due to the custom craftsmanship involved in every step of your fire pit, we allow our customers to approve each step of production for custom orders. Shipment or pick up will occur only after your approval on custom orders.